Our Refund Guarantee
If our products or services do not meet your expectations and give you 100% satisfaction we will completely refund your purchase cost.
Send your refund request and a basic reason why you wish to receive a refund via email and we guarantee your refund.
The reason for your refund will help us to modify and improve our services to our customers.
Sincerely Doug Richardson Administrator / Owner
Contact Information
PRIMARY SUPPORT
(Mon - Fri / 6:00am to 3:pm)
Pacific Time
Catherine
Canada Toll Free:
1-866-896-2121
After hours and weekends click here
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SECONDARY
Doug Richardson
(250) 372-0097
Canada Toll Free:
1-800-372-0244
U.S.A. Toll Free:
1-866-916-1866
(www.firesafetraining.com)
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ALL Field Training
Doug
1 (250) 272-0097
or
Support
1-800-372-0244
SPECIAL NOTE: DUE TO THE COVID-19 SITUATION
When calling us, you may receive a message, "We're sorry, all circuits are busy at the moment. Please try again later, Thank You"
Please be patient, it is not us but overloaded telephone circuits. Do try again in a few minutes.
Very Sincerely
Credit Card Payments will show a receipt of payment to:
DRAM Ventures Inc.
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(please leave a detailed message in the event we are in the field - we WILL return your call ASAP)
